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Knowledge, Expertise and Professionalism

Even in these uncertain times, Bay is enjoying continuing success. It’s all down to local knowledge and proper, professional and friendly service. Since opening the Maritime Quarter office nearly 25 years ago, Bay Estate Agents’ principal, Christopher D’Arcy, has built a company with a solid reputation for customer service:

“I came to the conclusion early in my business life that my clients deserved quality and professionalism and as a result, that philosophy has filtered down through the company. It would have been easy to go for ‘madcap’ growth but we chose to develop our organisation more carefully so that it had a much more solid foundation, reflecting and responding to the needs of our clients”.

Over the years there has been significant change in the estate agency business. It has therefore been important to broaden the perspective on all aspects of the work and, unlike some other property agents, the firm prides itself on being up to speed with all client needs: Home Sales; Letting & Property Management and Self Cater Rental. Operating from Swansea’s Maritime Quarter and Newton Road, Mumbles, the company is now actively preparing to open an office in Cardiff Bay. This new venture will offer its clients even more choice and scope for investment.

More than ever today, vendors and landlords need to be assured of high standards and competence. It is for this reason that the firm is a member of the National Association of Estate Agents, the Association of Residential Letting Agents, National Approved Letting Scheme, Institute of Commercial & Business Association, Tenancy Deposit Scheme and Tourism Swansea Bay.

Investing
Buying
Selling

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My wife and I have been clients of Bay for the last eight years. During this time we have been delighted with the glorious apartments with their superb Marina locations, comfort and cleanliness. The staff at Bay are exemplary, always ready to help and advise, a very professional team.
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Mr & Mrs Dixon of Fairwater, Cardiff

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Total package. Yes, that is exactly the service Bay have provided over the four years I have rented property with them. Friendly staff with honesty and a caring attitude. Helpful with no pressure, yet very professional and approachable at all times. It’s good to have the security and peace of mind with an enthusiastic team who communicate with each other providing excellent service to their tenants.
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Mr Popli of Maritime Quarter, Swansea

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Having spent several years with Bay, I would like to put on record their excellent service and professionalism shown in dealing with all matters of sales and accommodation.
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Ms Morse-Smith of Maritime Quarter, Swansea

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Thank you for a most enjoyable holiday apartment. Clean and tidy.
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Mrs Hills of Lemington Spa

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Booked holiday on the phone with Natasha who was so very helpful and informative. We enjoyed our holiday very much. The apartment was so clean and equipped. Excellent value and we will definitely come again and recommend to all.
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Mr & Mrs Green, Dorset

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We have let our two bedroom property through Bay for five years for both long-term and self cater holiday rental and have found their management to be excellent.
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Mr Bell, of West Cross, Swansea

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Fast, courteous and ultra efficient, and that’s just the Mumbles office!
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Mr Cooper of Mumbles, Swansea

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I have found the approach by Bay Estate Agents both very professional and pro-active in handling the sale of my property. I would certainly recommend others to use them. I was particularly impressed by the attention given during a viewing.
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Mr Needs of Mumbles, Swansea

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As first-time landlords we were looking for an agency who would be easy to approach and able to take us ''novices'' through the lettings process in a simple and straightforward manner. They scored top marks on both counts, while taking great care also to find the right person for our family home. Communication, information and feedback before and during our nine-month rental period was first class, and Mumbles branch manager Gayle Hunt and her team a pleasure to do business with. Bay Estate Agents are professional, efficient and friendly, and we would not hesitate to recommend them to any potential landlord.
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John and Christine Walters of Sketty, Swansea

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I have no hesitation in recommending Bay as Letting Agents - their staff are friendly, efficient, prompt in their response and in tune with the market, giving good advice.
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